Business Development Manager – Chillers

We are seeking a driven and experienced Business Development Manager to join our client’s team. Our client specialises in chiller systems within the HVAC sector. The successful candidate will be instrumental in identifying new business opportunities, developing client relationships, and driving sustainable revenue growth. This role combines technical expertise with strategic sales development to deliver efficient and innovative chiller solutions to our clients.

Who is the client

A Global, recognised brand – industry leaders in HVAC systems, they provide innovative, efficient, and reliable solutions tailored to the demands of its clients

Client Engagement and Support

• Develop and maintain strong relationships with key clients and prospects, providing expert technical support and tailored system proposals.

Business Development

• Identify, qualify, and pursue new business opportunities across the South of England regions to expand market presence and achieve sales growth targets.

Order Management

• Lead contract negotiations and ensure complete, accurate order documentation, assessing commercial risks including terms, credit, and framework agreements.

Collaboration

• Partner with the UK Chiller Sales Manager and internal technical teams to align business strategies and ensure successful project delivery.

CRM Management

• Maintain accurate customer and project data within Salesforce CRM, ensuring up-to-date reporting and reliable sales forecasting.

Client Interaction

• Attend site visits, client meetings, and witness tests (both UK and European facilities) to ensure customer satisfaction and technical alignment.

Marketing and Networking

• Organise and participate in marketing events, industry exhibitions, and CPD presentations to promote the brand and generate new leads.

Account Management

• Manage existing client accounts, ensuring ongoing satisfaction, repeat business, and opportunities for cross-selling or upselling.

Competitor Analysis

• Monitor competitor activity, including pricing, product innovation, and service offerings, to inform strategic positioning.

Continuous Improvement

• Provide feedback and recommendations on products, services, and processes to support business growth and customer retention.

Problem Resolution

• Resolve client concerns effectively, ensuring professional communication and long-term relationship stability.

Professional Development

• Stay informed of emerging technologies, regulations, and industry developments through training, workshops, and networking.

Team Contribution

• Collaborate with colleagues across departments to achieve shared objectives and deliver outstanding customer value.

• Proven experience in business development or technical sales, ideally within the HVAC or chiller systems industry.

• Solid understanding of cooling technologies, system design principles, and energy-efficient solutions.

• Strong negotiation, networking, and presentation skills.

• Experience using CRM systems such as Salesforce.

• Ability to develop tailored, technically accurate client proposals.

• Willingness to travel throughout the UK and occasionally internationally.

• A proactive, target-driven approach with a passion for developing new markets.